How it works
FetchDue is the AI collections agent for agencies. It works today’s overdue list from your own books and your own mailbox, in your voice — and you approve every send. Here is what that looks like, step by step.
1. Connect your books
Link QuickBooks, Xero, or Stripe, and connect the mailbox you already send from (like Microsoft 365). There’s nothing to migrate and no new place to bill from — FetchDue reads your invoices where they already live and sends from the address your clients already know.
More on why the sending address matters: the From line does half the work. On Stripe specifically, see best invoice chasing software for Stripe.
2. FetchDue builds the queue
Every overdue invoice becomes a ranked action: who’s most overdue, who’s made a promise, who’s gone quiet. Instead of digging through spreadsheets and inboxes, you see the whole book at a glance and the exact next step for each client.
3. It chases in your voice
FetchDue drafts each follow-up the way you would — warm, specific, and escalating by exactly one degree as an invoice ages. Every chase carries the real invoice details and goes out from your own mailbox, so to your client it reads like you wrote it.
The dated sequence behind this: the follow-up cadence that gets agencies paid without nagging.
4. It reads the reply and drafts the answer
When a client replies, FetchDue reads the message and works out what it means:
- A request to split the invoice becomes a real installment plan — amounts and dates — for you to approve.
- A promise to pay is tracked, and followed up on if it slips.
- A question gets a drafted answer, ready for your review.
- Anything sensitive is handed straight back to you.
What a first reply actually tells you is covered in reading the reply: what tone and timing actually tell you, and the split-invoice conversation has its own script in when a client asks “can we split this?”.
5. You approve every send
Nothing sends from a FetchDue address or gets signed by a third party. You stay the person in the relationship — you just stop doing the manual chasing. Set the level of approval you want, from reviewing every message to letting routine nudges go on your schedule.
Why this is the rule and not a setting: approve before send — the one rule that makes an AI chaser safe.
6. Get paid — and keep the client
From the first nudge to the final payment, FetchDue runs the loop for you: chase, read, draft, collect. The agent does the work; the relationship stays yours.
Keep going with the practical guides for QuickBooks invoice chasing and Xero invoice chasing or the broader best Chaser alternatives for agencies.
The human version of the same problem: how to ask a client for money without damaging the relationship.
Weighing this against the alternatives? See how the agent model differs from a reminder scheduler in FetchDue vs Chaser and FetchDue vs Paidnice. For the enterprise version of the same agent idea, see FetchDue vs Paraglide, and for small-business credit control, FetchDue vs Trove.
Want to see it on a real book? See the live demo →